Certified by Macmillan Cancer Information and Support Service - Kingston upon Thames, Surrey • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
You are welcome to browse through our range of information on all aspects of cancer, cancer prevention and a healthy lifestyle. Our complementary therapy service and Emotional support face to face workshops have restarted post Covid but with smaller numbers. Please do contact us to find out more.
Details
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Macmillan Cancer Information and Support Service - Kingston upon Thames, Surrey • May 24, 2026
Macmillan Cancer Information and Support Service - Kingston upon Thames, Surrey
Sir William Rous Unit,, Kingston Upon Thames, Kingston Upon Thames, Surrey
Certified by Macmillan Cancer Information and Support Service - Kingston upon Thames, Surrey • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Frequently Asked Questions About Macmillan Cancer Information and Support Service - Kingston upon Thames, Surrey
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does Macmillan Cancer Information and Support Service provide in Kingston Upon Thames?
They offer cancer information, counselling, complementary therapies, support from health professionals, benefits advice, grants advice, and support groups.
What are the opening hours for the Macmillan Cancer Information and Support Service in Kingston?
The centre is open Monday to Friday from 10:00 AM to 5:00 PM and closed on weekends.
How can I contact the Macmillan Support Line for cancer-related questions?
You can call 0808 239 5724 seven days a week from 8 AM to 8 PM to speak to cancer support experts for free.
Is the Macmillan Support Line free to call from UK landlines and mobiles?
Yes, calls to 0800 808 0000 are free for UK landlines and mobiles, but may incur charges from business accounts or outside the UK.
Where is the Macmillan Cancer Information and Support Service located?
It is located at Kingston Hospital (Sir William Rous Unit), Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QB, UK.
Does the Macmillan Cancer Information and Support Service have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, seating, and restrooms to ensure accessibility for all visitors.
What nearby medical facilities can help complement the support from Macmillan Cancer Information and Support Service?
Nearby facilities include Kingston and Richmond NHS Foundation Trust, Radiology-Kingston Hospital, and Kingston Private Health which provide additional medical services.
Are there nearby pharmacies where I can easily collect prescribed medications?
Yes, Boots Pharmacy is located nearby, making it convenient for customers to pick up medications and health products.
What coffee shops are near the Macmillan Cancer Information and Support Service for a break or refreshment?
Costa Coffee and WRVS Coffee Shop at Kingston Hospital are nearby options for coffee and refreshments before or after your visit.
How can I reach Macmillan Cancer Information and Support Service through social media?
You can follow them on Facebook, Twitter (@macmillancancer), Instagram (@macmillancancer), Pinterest, TikTok, and their YouTube channel for updates and support.
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